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Customer Service Representative

Job Type

1 Casual/On-Call Position

EMPLOYMENT OPPORTUNITY

CUSTOMER SERVICE REPRESENTATIVE

 

 

FT/PT Position: 1 Casual / On-Call Positions

Location: Wabigoon Lake Ojibway Nation, ON

Reports To: Wabigoon Lake Community Store (WLCS) Operations Manager

Closing Date: Open Until Filled

 

 

Summary: The Customer Service Representative will provide customer service during the day-to-day store operations.

 

 

Duties:

  • Provide customer service in a prompt, friendly, and professional manner.

  • Responsible for the opening and closing of the store as required.

  • Be willing and able to perform all duties of the Cook and Janitor in times of need.

  • Assist with the end of day till counts.

  •   Responsible to stock and replenish goods and supplies as needed.

  •   Operation of Debit/Credit card processing terminal.

  •   Ensure accurate data is entered into Point of Sale (POS) system.

  •   Keep work areas clean and tidy.

  •   Check and clean the bathrooms as per the established schedule.

  •   Notify the WLCS Operations Manager and/or WLCS Assistant Manager of any issues or concerns.

  •   Assist the Shift Supervisor and Inventory Control Clerk as needed.

  •   Perform daily fuel dips and pump reads at beginning and end of each shift.

  • Attend staff meetings as required.

  •   Attend any required pre-employment training and ongoing training as requested.

  •   Other relevant job duties as assigned by the WLCS Operations Manager.

 

 

Qualifications:

  •   Able and willing to work flexible hours, including evenings and weekends.

  •   Prior experience in a retail environment is as asset.

  •   Experience working with the general public.

  •   Ability to work with minimal supervision and in a fast-paced environment.

  •   Must be friendly, courteous, and respectful.

  •   Ability to take and follow directions.

  •   Must be able to work as part of a team.

  •   Must be bondable and able to provide a current Criminal Records Check.

  •   Must be willing and able to adhere to strict confidentiality guidelines and code of ethics.

  •   Must be extremely detail-oriented, organized, and able to perform under pressure.

  • Must be punctual, reliable, and dependable.

  •   Must be willing to submit to workplace drug testing.

 

 

 

 

 

 

Applications can be submitted by e-mail, fax, or in-person to:

Wabigoon Lake Ojibway Nation Band Office

Attention: Human Resources

RR#1, Site 115, Box 300

Dryden, ON P8N 2Y4

T: (807) 938-6684     F: (807) 938-1166

E-mail: humanresources@wlon.ca

 


WE THANK ALL APPLICANTS FOR APPLYING; HOWEVER, ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.

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