EMPLOYMENT OPPORTUNITY
CUSTOMER SERVICE REPRESENTATIVE
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FT/PT Position: 1 Casual / On-Call Positions
Location: Wabigoon Lake Ojibway Nation, ON
Reports To: Wabigoon Lake Community Store (WLCS) Operations Manager
Closing Date:Â Open Until Filled
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Summary: The Customer Service Representative will provide customer service during the day-to-day store operations.
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Duties:
Provide customer service in a prompt, friendly, and professional manner.
Responsible for the opening and closing of the store as required.
Be willing and able to perform all duties of the Cook and Janitor in times of need.
Assist with the end of day till counts.
 Responsible to stock and replenish goods and supplies as needed.
 Operation of Debit/Credit card processing terminal.
 Ensure accurate data is entered into Point of Sale (POS) system.
 Keep work areas clean and tidy.
 Check and clean the bathrooms as per the established schedule.
 Notify the WLCS Operations Manager and/or WLCS Assistant Manager of any issues or concerns.
 Assist the Shift Supervisor and Inventory Control Clerk as needed.
 Perform daily fuel dips and pump reads at beginning and end of each shift.
Attend staff meetings as required.
 Attend any required pre-employment training and ongoing training as requested.
 Other relevant job duties as assigned by the WLCS Operations Manager.
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Qualifications:
 Able and willing to work flexible hours, including evenings and weekends.
 Prior experience in a retail environment is as asset.
 Experience working with the general public.
 Ability to work with minimal supervision and in a fast-paced environment.
 Must be friendly, courteous, and respectful.
 Ability to take and follow directions.
 Must be able to work as part of a team.
 Must be bondable and able to provide a current Criminal Records Check.
 Must be willing and able to adhere to strict confidentiality guidelines and code of ethics.
 Must be extremely detail-oriented, organized, and able to perform under pressure.
Must be punctual, reliable, and dependable.
 Must be willing to submit to workplace drug testing.
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Applications can be submitted by e-mail, fax, or in-person to:
Wabigoon Lake Ojibway Nation Band Office
Attention:Â Human Resources
RR#1, Site 115, Box 300
Dryden, ON P8N 2Y4
T: (807) 938-6684Â Â Â Â F: (807) 938-1166
E-mail: humanresources@wlon.ca
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WE THANK ALL APPLICANTS FOR APPLYING; HOWEVER, ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.